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Frequently Asked Questions About Heat Pumps

Clear Answers from South Denver’s Trusted Heat Pump Experts

Heat Pump FAQs in South Denver Heat pumps are becoming one of the most popular home comfort upgrades across Colorado—but many homeowners still have questions. At Southwest Heating & Cooling, we believe informed homeowners make better decisions. That’s why we’ve compiled answers to the most common questions we hear from customers in Littleton, Highlands Ranch, Centennial, Castle Rock, Lakewood, and throughout the entire South Denver Metro area. Since 1973, we’ve helped generations of homeowners navigate changing HVAC technology with honesty, clarity, and a customer-first approach. Below, you’ll find straightforward answers to help you determine whether a heat pump is right for your home.

Heat Pump FAQs

What is a heat pump, and how does it work?

A heat pump is a highly efficient system that provides both heating and cooling. Instead of generating heat, it transfers heat—pulling warmth from the air outside to heat your home in winter, and removing heat from your home to cool it in summer.

Are heat pumps just for cooling?

No. Heat pumps are complete heating and cooling systems. Modern cold-climate heat pumps are designed to deliver reliable, efficient heat even during Colorado’s cold winter temperatures.

Do heat pumps really work in Colorado winters?

Yes. Today’s cold-climate heat pumps are specifically engineered to perform in freezing temperatures. When properly sized and installed, they provide dependable heating for South Denver homes.

Can a heat pump replace my furnace and air conditioner?

In many cases, yes. A heat pump can replace both systems. Some homeowners choose hybrid or dual-fuel setups that combine a heat pump with an existing furnace for added flexibility.

Are heat pumps energy efficient?

Yes. Heat pumps are among the most energy-efficient HVAC systems available. Many homeowners see lower utility bills compared to traditional furnaces and air conditioners.

Will a heat pump lower my energy bills?

Most homeowners experience reduced energy costs, especially when replacing older or inefficient systems. Savings depend on system type, home efficiency, and usage habits.

Rebates, Tax Credits & Costs

Are rebates and tax credits available for heat pumps?

Yes. Many heat pump installations qualify for federal tax credits, local utility rebates, and manufacturer incentives.

Do you help with rebates and tax credits?

Yes. We handle the entire rebate and incentive process for you, including identifying eligible programs, completing paperwork, and submitting documentation.

How much does a heat pump cost?

Costs vary based on system type, home size, and installation requirements. During your consultation, we provide clear pricing and explain all available incentives.

Is financing available?

Yes. Flexible financing options are available to help make upgrading to a heat pump more affordable.

Installation & Home Compatibility

Is my home a good candidate for a heat pump?

Most homes are good candidates. Heat pumps work well in newer homes, older homes, homes with ductwork, and homes using ductless systems.

Do heat pumps work with ductless mini-splits?

Yes. Ductless mini-splits are a type of heat pump and are ideal for homes without ductwork, additions, basements, or rooms with comfort issues.

How long does installation take?

Most heat pump installations are completed in one to two days, depending on system complexity.

Will installation disrupt my home?

Disruption is minimal. Our technicians protect your home and complete installations efficiently and professionally.

Performance & Comfort

Do heat pumps provide even comfort?

Yes. Heat pumps deliver consistent temperatures without the hot and cold swings common with older systems.

Are heat pumps noisy?

No. Modern heat pumps operate quietly and are often noticeably quieter than traditional HVAC systems.

How long do heat pumps last?

With proper installation and maintenance, heat pumps typically last 15–20 years.

Why Choose Southwest Heating & Cooling?

Why should I trust Southwest Heating & Cooling?

We’ve served South Denver since 1973, with over 50 years of local experience, a customer-first approach, and a strong focus on heat pump technology.

What areas do you serve?

We serve Littleton, Highlands Ranch, Centennial, Castle Rock, Lakewood, and all surrounding South Denver communities.
Save Up To $7,400 on an Air Source Heat Pump

Rebates, Tax Credits & Financing Made Simple

One of the biggest advantages of upgrading to a heat pump is the availability of rebates.

Many homeowners can significantly reduce upfront costs by combining:


We handle the entire rebate process for you.

From identifying eligible programs to completing and submitting paperwork, our team makes it easy to maximize your savings without added stress.

Contact Us

Why Homeowners Have Trusted Us Since 1973

  • Serving South Denver for over 50 years

  • Deep knowledge of Colorado homes and climate

  • Customer-first service—not sales-driven pressure

  • Expertise in heat pump and high-efficiency systems

  • Trusted by generations of local homeowners

Our longevity is built on consistency, integrity, and quality work—year after year.

We Proudly Serve Littleton, Highlands Ranch, Centennial, Castle Rock, Lakewood, and All Surrounding South Denver Communities.

Get Personalized Answers from a Local Expert

Every home is different, and the best way to understand your options is through a professional consultation. At Southwest Heating & Cooling, we take the time to answer your questions and recommend solutions that make sense for your home and budget.

Contact us today to schedule your heat pump consultation and get expert answers tailored to your South Denver home.

What Your Neighbors Are Saying About Us

Alison K.
Aaron came out to service my AC unit. He was prompt courteous and knowledgeable and did not try upselling which I appreciate. I like that this company sends photos of their technician ahead of the visit and ask for feedback on their performance. They are very customer centered. I also get great courteous service whenever I need to call and schedule with them. Highly recommend!
Sam S.
This was the most pleasant installation I’ve ever been part of. There was no attempt to upsell. Had a great conversation about what we needed, we set a date they were prompt, clean, and so professional. Did the job explain to us everything they did. I would use them seven days a week and twice on Sunday! Highly recommend!
Eric S.
These folks are the best HVAC company I think that I have ever worked with. Everyone and I mean everyone was wonderful! From Aaron who did a fantastic job assessing the system and getting the replacement mapped out, to Preston and Phaylan who did an amazing job with the install, to Lisa in the office who kept me informed and supported throughout the whole process. They are cost effective, super friendly and extremely high quality. I cannot thank them enough for a stellar job! Truly elite level service at a very accessible price. A++ all around!
Mike McD.
STRONGLY RECOMMEND! What a great experience. Chris McCollum was the technician that came out and identified the issue very quickly. I am always wary of these kinds of services and being upsold on solutions. He fixed the issue and gave me some options for preventative measures we could take to make the system last longer, but didn't push for any of them to be done immediately. Which weirdly made me more receptive to having some of these scheduled to be done soon.
Mary R.
Thank goodness for Southwest Heating and Cooling! They were so helpful on the phone when I called in to say that my thermostat seemed to be dead. Jeremiah was able to diagnose the problem, gave me a couple of options for the fix, and got everything taken care of right away. He was professional, explained everything to me, made sure all my questions were answered. Highly recommend.
Marie McG.
This was the second time that I have had Southwest Heating and Air Conditioning upgrade my HVAC system and they did another excellent job. Jeremiah installed a new steam humidifier in my home and was professional, knowledgeable, and conscientious. He stepped me through the process and answered all my questions. I would highly recommend the company and Jeremiah.
Julie G.
I am so pleased with the work that has been done by Southwest Plumbing and Heating. The owner personally came out to give me a quote. The staff and installers were very professional and extremely friendly. Anyone is welcome to call me to talk about it.
Jeff M.
Great service. Aaron did a great job.
Lebowski
Just had Jeremiah to the house for a system check and to make some adjustments to the fan. He was on time, courteous, extremely knowledgeable, and had out system working at peak efficiency in no time. Cant be happier with SWH&C!
Mark J.
Southwest is committed to excellent service no matter what your needs. They want to do what’s right not just provide a bandaid to your HVAC system.
Judith K. V.
My technician did a good and professional job. Was also very helpful and knowledgeable with answering questions I had.
Debbie A.
Great attention to detail. Gave many options. Very nice.
Bob S.
Very knowledgeable.
Will S.
I was impressed with communication. The technician that came out was very knowledgeable and professional.
Fredes G.
They arrived on time, and they were truly dedicated professionals. I whole heartily recommend Southwest Heating & Air Conditioning for all your Heating and Air Conditioning needs.
Greg B.
Jeremy was very easy to work with.