Your Trusted Heat Pump Experts

 
 
 
 
  
 
Excellent4.8738 reviews
 
4.8
 
Excellent738 reviews
 
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 Cait Lesh 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional! Great service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 c z 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Joe K. was prompt, explained everything he was doing and made sure to answer any questions I had.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lianne Leduc 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Joseph came today to do our fall service.  He was friendly, professional and courteous. He offered some good tips for the winter and proper use of the humidifier. I really enjoyed working with him. Thanks Joseph!
  
 
 
 
 
 
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 Tyler and Hailey Fields 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Joe was incredibly helpful both fixing a piece that was turning our thermostat off and coming back to clean out our wheel. He was kind and explained things clearly. I hope he comes back to help us in the future.
  
 
 
 
 
 
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 Mary Bakke 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Joe Kastens was exceptional. He gave me good information.
  
 
 
 
 
 
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 Michelle Campbell 
 
15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Joe Kastens is the most professional and skilled technician we have ever worked with at Southwest Heating and Cooling.  He always goes above and beyond to service our A/C units and furnaces, never cuts corners and provides a thorough inspection of everything.  We are always impressed with the caliber of customer service provided by the company and their team.
  
 
 
 
 
 
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 Cowboy Ron 
 
15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My Rheem furnace has performed well, but late this summer it would occasionally put out hit air for about15 minutes even though the thermostat was set at OFF. Your technician, Brandon, spent a good bit of time checking it out and could find nothing wrong.  I'm monitoring it to see what happens next.
Since the weather has turned cool, I've turned the furnace to HEAT, and it seems to be working normally.
  
 
 
 
 
 
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 Quentin Schappa 
 
18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service!
  
 
 
 
 
 
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 bob hoster 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
October 2026:

Just had another great experience with SWHC!  Joe Kastens did our winter maintenance and diagnosed a wiring issue in our thermostat.  Being a part of the maintenance plan family is well worth it.  Thanks again!

April 2026:

Just had our Spring maintenance with Hayden Burnett.  He was on time, professional, thorough and a true gentleman.  Very thrilled with the service he provided.  Hope to see him again next time.

October 2025:

We had Christian Meyers perform our semiannual routine maintenance on our air conditioner and furnace.  Christian was on time, thorough and explained everything to us.  A true professional and only what we've encountered since we started working with Southwest Heating and Cooling.  Lisa and Cathy in the office can answer all your questions, help with installation dates, etc....  We just contracted with them to replace our water heater.  While Christian was servicing our unit, he was able to provide an estimate for the replacement.   Scheduling was made easy with a call to the office.  Our new water heater will be installed in less than a week.

June 2022
We had a new air conditioner and furnace installed.  We had an immediate need.  Mike, owner, met with us personally to review options from last year.  Tony and Ray were terrific installers.  On time, professional, left our place spotless.  They went over all my questions.  The office staff took care of all product registrations and rebate offers.  This was a great outcome for us.  Great job.

July 2021
Great choice we made having Southwest Heating and Cooling service our unit.  On time, spent time explaining to us what our system status is, etc....  Jake was great to work with.  He left us with options on a new system, explained our options, reviewed their annual maintenance plan with us and overall treated us like family.  We will definitely be recommending and using their services again.
  
 
 
 
 
 
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 Deborah Oblath 
 
22 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I thought he did a great job.  Explained what he was doing - was efficient and easy yo ask questions of him. Great experience.